Shipping Policy
Thank you for shopping at AlorairCoil!
By placing an order through our website, you agree to the terms outlined . These terms are designed to ensure transparency, manage expectations, and provide clarity around how your order is handled from checkout to delivery.
By placing an order through our website, you agree to the terms outlined . These terms are designed to ensure transparency, manage expectations, and provide clarity around how your order is handled from checkout to delivery.
1. Free Shipping
We offer free standard shipping on all orders within the continental United States, automatically applied at checkout.
2. Order Processing and Fulfillment
Orders are typically processed within 1 to 2 business days (excluding weekends and holidays) following order confirmation. Upon shipment, customers will receive a separate email notification containing tracking details.
Standard delivery times range from 5 to 14 business days, depending on the destination and carrier service.
Shipping and delivery services are limited to addresses within the United States. At this time, we do not support international shipping. For any special shipping requests, please contact us at [email protected].
Please note:
Standard delivery times range from 5 to 14 business days, depending on the destination and carrier service.
Shipping and delivery services are limited to addresses within the United States. At this time, we do not support international shipping. For any special shipping requests, please contact us at [email protected].
Please note:
- Orders submitted on weekends or holidays will begin processing on the next business day.
- Incomplete or inaccurate order information may delay shipment.
- Shipping times may be affected by high order volumes or unforeseen logistical issues.
- Tracking information may take up to 48 hours to become active.
3. Change of Delivery Address
Customers may request an address change prior to dispatch.
Once an order has been shipped, we can attempt to update the delivery address once, but success is not guaranteed due to courier restrictions.
Once an order has been shipped, we can attempt to update the delivery address once, but success is not guaranteed due to courier restrictions.
4. Out-of-Stock Products
In the event that one or more items in your order are out of stock, the unavailable items will be canceled and refunded. The remainder of your order will ship as scheduled.
You will be notified of any adjustments via email.
You will be notified of any adjustments via email.
5. Delayed Deliveries
If your order does not arrive within the estimated delivery window, please contact our customer service team. We will promptly investigate the delay and provide an update.
6. Shipment Tracking
A tracking number will be provided once your order has shipped. Please allow up to 48 hours for tracking details to reflect in the carrier’s system.
If you have not received your shipment within 5 to 14 business days of receiving your shipping confirmation, please email us at [email protected] with your order number and full name.
If you have not received your shipment within 5 to 14 business days of receiving your shipping confirmation, please email us at [email protected] with your order number and full name.
7. Damaged Shipments in Transit
If your package arrives visibly damaged, please refuse delivery and contact us immediately.
If damage is discovered after delivery, please reach out to our customer support team at your earliest convenience for further assistance.
If damage is discovered after delivery, please reach out to our customer support team at your earliest convenience for further assistance.
8. Order Cancellations
Orders may be canceled prior to shipment by contacting us directly. If your order has already shipped, it cannot be canceled. However, you may initiate a return once the item has been delivered. Refunds will be issued upon receipt and inspection of the returned product.
Need Assistance?
For any questions or concerns regarding your shipment, please contact our customer support team at:
Phone: (888) 990-7469
Operation Hours: Monday-Friday, 7:00 AM – 4:00 PM PST
Email: [email protected]
Need Assistance?
For any questions or concerns regarding your shipment, please contact our customer support team at:
Phone: (888) 990-7469
Operation Hours: Monday-Friday, 7:00 AM – 4:00 PM PST
Email: [email protected]
